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  1. Superconductor Labs
  2. Previous Opus Immersive customers FAQ
  3. Credit and Refund Questions

I requested or was promised a refund. What happens to me?

We understand how frustrating that situation is. You were promised a refund from Opus Immersive. While Superconductor Labs cannot provide refunds for money that we did not receive, we will offer you a credit toward the purchase of a new SoundBed from us equal to the amount you paid to Opus Immersive.

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Articles in this section

  • I paid Opus Immersive for a SoundBed and never received one. What do I have to pay to get a SoundBed from you?
  • Do you offer financing?
  • What does 100% credit mean?
  • I paid a deposit. What happens to me?
  • Can Superconductor Labs issue a refund for an Opus Immersive purchase?
  • I requested or was promised a refund. What happens to me?
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